Retailer Shop

Lanteso-uk

(277)

Located in Shenzhen China, Lanteso-uk has been an OnBuy partner since 02 June 2021.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK6 - 10 daysFree
Northern Ireland6 - 10 daysFree
Outer Hebrides6 - 10 daysFree
Isle of Man6 - 10 daysFree
Scottish Highlands and Isle of Skye6 - 10 daysFree
Orkney Islands6 - 10 daysFree
Shetland Islands6 - 10 daysFree
Firth of Clyde Islands6 - 10 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides6 - 10 daysFree
Isle of Wight6 - 10 daysFree
Isles of Scilly6 - 10 daysFree
Channel Islands: Jersey6 - 10 daysFree
Channel Islands: Guernsey6 - 10 daysFree
France6 - 10 daysFree
Italy6 - 10 daysFree
Poland6 - 10 daysFree
Romania6 - 10 daysFree
Spain
Mainland Spain6 - 10 daysFree
Canary Islands6 - 10 daysFree

Returns & terms

Legal Name: Mr Jacky Zhang

Address: Room 402, Fengtang street, Henggang, Shenzhen, 518173, China, CN

Returns:

As the UK's most trusted marketplace, we offer you peace of mind for your shopping experience

  • 30-Day change of mind returns with a full refund starting from the day you receive your order
  • No return charges on goods that are received as faulty, not fit for purpose, or not as described
  • No restocking or admin fees for change of mind returns
  • The seller will repair, replace, or refund faulty goods within 6 months of purchase
  • 180-Day PayPal Buyer Protection covers eligible purchases for payment peace of mind

Information about returns

OnBuy policy for a return to an overseas returns address

As the seller is only offering an overseas returns address, he has agreed to abide by the OnBuy seller policy when handling returns:

On request of a return and refund of a cancellable product within 30 days of receipt, the seller shall:

  • 7.6.12.1 provide the Customer with either (i) a pre-paid returns label to return a Cancellable Product or (ii) a refund without requesting the Cancellable Product must be returned; or
  • 7.6.12.2 arrange for collection of the Product at the Seller’s cost.

Returns Address: 501, Block E, Donghaiwang Building, Bantian street, Longgang district, Shenzhen, 518129, China, CN

Popular categories

    Lanteso-uk reviews

    See all
    8.6/10
    5 Star
    212
    4 Star
    18
    3 Star
    6
    2 Star
    1
    1 Star
    40

    By S. Simpson

    5/5

    Thank you for. Beautiful peace my boyfriend loves it

    By P. Jain

    5/5

    good seller, I bought this for my wife but colour in picture and actual was little different shade. she wanted to return and seller happily accepted request. bu... Read more

    By H. Williamson

    5/5

    Delivery as expected - on time as stated

    By R. Garcia

    5/5

    The seller is very responsive, considerate and very helpful with my issue. Highly recommended thank you so much.

    By L. Pettigrew

    5/5

    Great

    By A. Hase

    5/5

    Very hood

    By M. Keeling

    5/5

    Excellent no complaints

    By M. Gilbert

    5/5

    The seller's service was excellent.

    By L. Hill

    5/5

    Item turned up eventually through not faults of the seller good communications throughout

    Lanteso-uk reviews

    8.6/10
    5 Star
    212
    4 Star
    18
    3 Star
    6
    2 Star
    1
    1 Star
    40
    277 reviews
    By S. Simpson on 11/06/2022
    5/5
    00
    Delivered on time
    Items as described
    Thank you for. Beautiful peace my boyfriend loves it
    Was this review useful?
    By P. Jain on 23/05/2022
    5/5
    00
    Delivered on time
    Items as described
    good seller, I bought this for my wife but colour in picture and actual was little different shade. she wanted to return and seller happily accepted request. but I have to return to China address which was little tricky and costed slight extra than what seller refunded.
    Was this review useful?
    By H. Williamson on 20/05/2022
    5/5
    00
    Delivered on time
    Items as described
    Delivery as expected - on time as stated
    Was this review useful?
    By R. Garcia on 07/05/2022
    5/5
    00
    Delivered on time
    Items as described
    The seller is very responsive, considerate and very helpful with my issue. Highly recommended thank you so much.
    Was this review useful?
    By L. Pettigrew on 26/04/2022
    5/5
    00
    Delivered on time
    Items as described
    Good customer service
    Great
    Was this review useful?
    By A. Hase on 20/04/2022
    5/5
    00
    Delivered on time
    Items as described
    Very hood
    Was this review useful?
    By M. Keeling on 19/04/2022
    5/5
    00
    Delivered on time
    Items as described
    Excellent no complaints
    Was this review useful?
    By M. Gilbert on 19/04/2022
    5/5
    00
    Delivered on time
    Items as described
    The seller's service was excellent.
    Was this review useful?
    By L. Hill on 16/04/2022
    5/5
    00
    Delivered on time
    Items as described
    Item turned up eventually through not faults of the seller good communications throughout
    Was this review useful?
    By C. Caballero on 15/04/2022
    5/5
    00
    Delivered on time
    Items as described
    Arrived when promised.
    Was this review useful?
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