About
Industry Leading We're an industry-leading trade supplier of quality indoor and outdoor furniture, offering unrivaled care and service for our customers. LeisureBench was established in 2001 and we have grown into one of the country's leading suppliers of outdoor products. Trusted by the likes of Marstons and Mitchell and Butlers we are excited to offer our products to domestic customers on OnBuy! Environmental and Ethical Our furniture is selected for strength, longevity, quality and value. We source direct from manufacturers worldwide and work closely with them to ensure that both our ethical standards of production and our high environmental demands for sustainability are met. UK Based Company We are situated in the very heart of the UK inside the east midlands golden triangle of logistics, with over 100,000 square feet of warehousing, we can ensure a reliable supply and fast delivery wherever and whenever you need us.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Leisurebench LTD
Address
LeisureBench LTD, TURKEY FARM BLACKSMITH END, STATHERN, Leicestershire, LE14 4EZ, United Kingdom, GB
VAT Number
GB781731614
Company Number
05273230
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund