LOGISTIC BETA LTD
About
LOGISTIC BETA LTD is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
LOGISTIC BETA LTD
Address
37 Garthfield Crescent, Newcastle Upon Tyne, NE5 2LY, United Kingdom, GB
Company Number
14158359
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from LOGISTIC BETA LTD
By N. Akhter
5/5The support and customer service from this seller has been exceptional. I will gladly use this platform for future transactions based on my experience.
By R. Hutchison
5/5My laptop support team was excellent helping me to install my microsoft office. He worked tirelessly for several hours , showing great patience and understandin... Read more
By S. KANSAGRA
5/5Used ONBUY to purchase a Office 2021 product. Quick efficent supply and even better was customer support to help with set up. Great company to deal with. *5 ... Read more
By P. Wright
5/5Software key and instructions supplied very quickly, all working fine, very happy with sellers support.
By s. tunnage
5/5second time using this company, as before great service and very helpful. great value for money and someone always on call to help. will use again. had a small... Read more
By a. jolley
5/5very good service and 10 star customer service had a problem and they fixed it very fast and very professional would use and recommend service it better than ... Read more
By V. Luis
5/5A little sceptical about the product when I was initially sent a link to a Google docs location. Fraud was the first thing I suspected and wanted an immediate r... Read more
All LOGISTIC BETA LTD reviews
Scammer selling fake software - no physical media, just download links to zip files containing Trojans. You will never see a usable product and you'll never see your money again - the seller won't issue a refund even when they agree to and OnBuy Protection won't help because it's a digital download - "Check the sales terms".
Avoid this seller, and avoid this platform.
Also to date BFCM customer service worse than useless.
Great company to deal with. *5
great value for money and someone always on call to help. will use again. had a small issue with activation but the staff sorted it for me in 5 minutes. highly recommended
recommend service it better than great
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