London Outlet Store
About
Retailer and wholesale of janitorial and cosmetic products
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
London Outlet Store
Address
17 King Edwards Road, 2nd floor college house, RUISLIP, HA4 7AE, United Kingdom, GB
Company Number
11070898
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from London Outlet Store
By D. Withey
5/5Got this PS5 as a present for a family member. The service received was 100%. Always bit wary of using a new company but they far exceeded expectations. Would d... Read more
By T. Boys
5/5Great service delivered quickly and well packed.
By N. Santos
5/5Fast delivery
By S. Scott
5/5Service was great, easy to place order, delivery on time and packaging was excellent, would use this seller again.
By D. MacLennan
5/5Really delighted with speedy delivery. Thank you.
By S. Tohillrogers
5/5Excellent service
By G. Lockton
5/5Excellent,sent the item quickly with no issues
By M. Thomas
5/5Excellent service and product good communication ⭐⭐⭐⭐⭐
By P. Wise
4/5Happy, great service, thank you. & with the service as currently, these are almost impossible to buy locally
By P. Hartley
4/5Prompt delivery and item exactly as advertised.