Longal Deals
About
LONGAL LTD is dedicated to providing you with excellent customer service. LONGAL LTD has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Longal Ltd
Address
228 PINNER ROAD, HARROW, MIDDX, HA1 4JU, United Kingdom, GB
Company Number
13163998
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Longal Deals
By J. Johnson
5/5Will buy again
By H. Hristov
5/5Bought an item that I did not like and requested to return it. No issue with the seller, this was refunded.
By P. Vassale Pemberton
5/5The item arrived at the stated time and delivered with care.
By N. Lamonby
5/5Dispatched quickly and arrived when stated. Would use again. Cheaper than everywhere else for this product too so no complaints here.
By J. Anderson
5/5Original product well packaged and dispatched on time - highly recommended
By P. McAleer
5/5Very quick and easy, nice up dates on delivery. Proper job by a company I will use again. Happy customer
By R. Phoenix
5/5Very helpful - and fast delivery
All Longal Deals reviews
It’s 7-8 days later and still not received the item. Just not good enough.
I just want the product!!!!!!!!
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