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Lost Universe UK

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We’re an exciting, UK-based retailer that specialises in all things geek. We’ve got action figures, apparel, accessories, collectibles, and loads more, from films, TV shows, games, comics, and anime!

Lost Universe UK has been verified by OnBuy so you can shop with confidence.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK2 - 3 daysFree
Northern Ireland3 - 5 days£13.95
Outer Hebrides3 - 5 days£13.95
Isle of Man3 - 5 days£13.95
Scottish Highlands and Isle of Skye3 - 5 days£13.95
Orkney Islands3 - 5 days£13.95
Shetland Islands3 - 5 days£13.95
Firth of Clyde Islands3 - 5 days£13.95
Argyll and Bute with Loch Lomond and Inner Hebrides3 - 5 days£13.95
Isles of Scilly3 - 5 days£13.95
Channel Islands: Jersey3 - 5 days£13.95
Channel Islands: Guernsey3 - 5 days£13.95
Isle of Wight2 - 3 daysFree

Priority Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 - 2 days£5.95
Isle of Wight1 - 2 days£5.95

Returns & terms

Legal Name: Lost Universe Limited

Address: The Atrium Business Centre, Curtis Road, Dorking, Surrey, RH4 1XA, United Kingdom, GB

Company Number: 12406217

Returns:

We at Lost Universe understand that sometimes you buy a present for someone and then remember that you've already got one stashed away in the cupboard that you bought 3 months ago...

Well, we are happy to offer you 30 day returns to our warehouse (from the day of delivery) for unused unwanted items. In this case we ask you to pay the return costs but will happily refund the cost of the item to you when we receive it back.

We reserve the right to return opened and used goods back to you.

If an item is delivered to you that is faulty or damaged, then please contact us in the first instance through your OnBuy Account and we will arrange a free of charge return to us. We will rigorously check your item and where a fault is found, we will arrange for a replacement (if the item is still in stock) or refund for you.

Your statutory rights remain unaffected by this policy and its terms.

Returns Address: Lost Universe, Unit 36 Stoneferry Park, Foster Street, HULL, HU8 8BT, United Kingdom, GB

Lost Universe UK reviews

See all
9.8/10
5 Star
25
4 Star
0
3 Star
0
2 Star
0
1 Star
0

By L. Tudway

5/5

Good communication from seller, arrived on time .

By N. Manners

5/5

Seller sent bag quickly.

By T. McFarlane

5/5

Seller dispatched item really quickly and it arrived in time. No issues to report.

By S. King

5/5

very good delevery time

By A. Langrish

5/5

Great service. Arrived on time and well packaged to avoid damage. Very pleased.

By C. Robertson

5/5

Super fast delivery

By S. Brown

5/5

Fast delivery, delivered in great condition and just as described in the information provided. Thanks!

By N. Reynolds

5/5

Fast service, well packaged and good value.

By M. Oneill

5/5

Excellent

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Lost Universe UK reviews

9.8/10
5 Star
25
4 Star
0
3 Star
0
2 Star
0
1 Star
0
25 reviews
By L. Tudway on 25/11/2021
5/5
00
Delivered on time
Items as described
Good communication from seller, arrived on time .
Was this review useful?
By N. Manners on 23/11/2021
5/5
00
Delivered on time
Items as described
Seller sent bag quickly.
Was this review useful?
By T. McFarlane on 22/11/2021
5/5
00
Delivered on time
Items as described
Seller dispatched item really quickly and it arrived in time. No issues to report.
Was this review useful?
By S. King on 21/11/2021
5/5
00
Delivered on time
Items as described
very good delevery time
Was this review useful?
By A. Langrish on 20/11/2021
5/5
00
Delivered on time
Items as described
Great service. Arrived on time and well packaged to avoid damage. Very pleased.
Was this review useful?
By C. Robertson on 18/11/2021
5/5
00
Delivered on time
Items as described
Super fast delivery
Was this review useful?
By S. Brown on 18/11/2021
5/5
00
Delivered on time
Items as described
Fast delivery, delivered in great condition and just as described in the information provided. Thanks!
Was this review useful?
By N. Reynolds on 16/11/2021
5/5
00
Delivered on time
Items as described
Fast service, well packaged and good value.
Was this review useful?
By M. Oneill on 15/11/2021
5/5
00
Delivered on time
Items as described
Excellent
Was this review useful?
By D. Bradley on 15/11/2021
5/5
00
Delivered on time
Items as described
Item was packaged well
Was this review useful?
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