luoming

23 reviews
OnBuy seller since 2023

Featured reviews from luoming

4/10
5 Star
1
4 Star
2
3 Star
0
2 Star
0
1 Star
20

By S. ROBINS

4/5

The Customer Service was very good with this Company. They got back to me within 2 days. My delivery took quite a few weeks to come, and this was over the Chr... Read more

By S. Gilbert

4/5

Item purchased is as described and fully sealed, little late on delivery however it’s that time of year and they were quick to reply, thank you :)

All luoming reviews

4/10
5 Star
1
4 Star
2
3 Star
0
2 Star
0
1 Star
20
23 reviews
By V. Wardlaw on 18/02/2024
1/5
Delivered on time
Items as described
Good customer service
They have not replied to any of the messages have sent regarding the counterfeit aftershave.
By S. ROBINS on 11/01/2024
4/5
Delivered on time
Items as described
The Customer Service was very good with this Company. They got back to me within 2 days. My delivery took quite a few weeks to come, and this was over the Christmas period, but they kept me informed about delivery when I asked. I wasn't really happy with my purchase when it came, so they had refunded me in full for three of the items. The other one I had used, so can't complain about that.
By M. Ambrose on 02/01/2024
1/5
Delivered on time
Items as described
Good customer service
Terrible
By J. monks-falconer on 15/12/2023
1/5
Delivered on time
Items as described
Good customer service
Awful customer service the item is a fake and not a good fake you can't get your money back it's disgusting
By T. Andrews on 11/12/2023
1/5
Delivered on time
Items as described
Good customer service
One good thing is they do usually reply within 48hrs, I do hope they were unaware the item was fake, and hope I get my money back.
By N. BERRY on 11/12/2023
1/5
Delivered on time
Items as described
Constantly offering compensation instead of refunding full amount for fake goods they're selling. Glad to have got most of it back so at least they have a bit of a conscience
By C. Tinson on 08/12/2023
1/5
Delivered on time
Items as described
Bought item on 16th November arrived 3 weeks later. Item was completely smashed and had to buy elsewhere due to the severe lateness of its arrival. I was offered a replacement but due to the hassle of this order I opted for a full refund.The seller did respond to my messages however, be it every 2 days.
By S. Gilbert on 05/12/2023
4/5
Delivered on time
Items as described
Item purchased is as described and fully sealed, little late on delivery however it’s that time of year and they were quick to reply, thank you :)
By C. Imrie on 04/12/2023
1/5
Delivered on time
Items as described
Good customer service
I'm still waiting on my order please avoid this seller
By M. Welch on 02/12/2023
1/5
Delivered on time
Items as described
Good customer service
Is been over 20 days and item didn't came . Contacted many times the retailer and they do some excuses . Clearly item will not come . Contacted Onbuy and I want my refund
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