Featured reviews from Luxury Hair Products Ltd
By E. Laughton
5/5Very good super quick well packaged
By M. Harris
5/5Perfect
By K. Sands
5/5Item came in time. Item was packaged well. Great buying experience
By p. whyte
5/5Very happy will shop again
By E. Akhtar
5/5Best price available and fast efficient delivery, I have used this site many tim... Read more
By T. behan
5/5Quality product and were delivered very quickly well packed and in time for my d... Read more
By J. Haetzman
5/5Item was delivered in the expected time frame and in good condition.
By anonymous
5/5Fast delivery....thank you. Really happy with my purchase
By D. Regan
5/5Well
Packaged
About
Luxury Hair Products Ltd is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Luxury Hair Products LTD
Address
Unit D5 otley Mills , Ilkley Road, Otley, Ls21 3ee, United Kingdom, GB
VAT Number
486285545
Company Number
16110531
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund