<p>Footwear Specialists since 1982 Established in 1982, Mastershoe specialises in providing an extensive variety of men’s and women’s footwear including boots, shoes, trainers and wellies from established brands such as Vans, Timberland, Skechers, Fly London, Hunter, Merrell and more. Mastershoe also provides a large range of bags, shoe care products and other accessories, available online or in our high street store based in Trowbridge. Our stock is continuously updated with the newest styles for every season, and our easy to use website has competitive prices that are the same in-store and online. We pride ourselves on fast, reliable delivery as well as our excellent customer service from our friendly team who are willing to help via telephone or email. We offer 30 day returns and free UK delivery.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
GILES U.K. LIMITED
Unit 9A, Meadows Works, Court Street, Trowbridge, Wiltshire, BA14 8BR, United Kingdom, GB
04722267
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By A. Statham
5/5Super quality, well made nice fit pity the British summer is rubbish but feet feel like they are on holiday
By E. Robertson
5/5Fab service shipped and delivered super quickly
By A. Slater
5/5Excellent quality product, very well packaged and delivered on time.
By V. Deniran
5/5My experience for a 1st time customer was excellent, I cannot complain at all!
By S. Brown
5/5Great not a single problem. Felt better dealing with onbuy
By anonymous
5/5Super efficient and great value!!!
By G. Bowman
5/5The sellers service again was superb
By anonymous
5/5Could not fault seller from buying to arriving
By j. sheehan
5/5Brilliant
By M. Halliday
4/5These shoes run big than standard fit. I am waiting on a reply to see if I can exchange for a smaller size .