Featured reviews from Mastertradehouse
By S. Streadwick-Sheldon
5/5Really easy process, no issues and great item
By L. Smith
5/5Sellers dispatched item quickly and it's a good quality item for the price thank... Read more
By J. Kenyon
5/5Absolutely brilliant , well packed and fast delivery .
By M. Fraser
5/5Very good did not Wait very long came on time
By L. Dempsey
5/5pack well fast service
By M. Dooley
5/5Quick delivery and great product
By R. Hungwa
5/5Very good delivered on time and always posted
By L. Thomas
5/5Item was packaged well and arrived quickly. Have ordered this product multiple... Read more
By C. Bowie
4/5Delivered as expected
About
<p><strong><span>bestonbuy</span></strong> is dedicated to providing you with excellent customer service.<strong><span>bestonbuy</span></strong> has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Mastertradehouse
Address
6 Forest Road, Loughborough , LE11 3NP, United Kingdom, GB
VAT Number
GB306412049
Company Number
10631977
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund