Melhor Creations

Legal Name: Melhor Creations

Address: C/O Amnas, 537 Main Street Mossend, Bellshill, ML4 1DG, United Kingdom, GB

Returns:

Melhor Creations is a business located in U.K and goods are dispatched from U.K. We pride ourselves on our exceptional customer service and our goal is to supply the best quality products backed by excellent customer service. If there is anything you wish to know about our products or have a query please contact us, we are here to help. We work very hard and make every effort to ensure you are 100% happy with your purchase and that your order reaches you in a perfect condition. However not every delivery goes smooth and your order can arrive damage mainly due to courier handling. In the unlikely event you are not satisfied or happy with your item and wish to return your order please follow our return policy: We accept returns within 30 days of receipt of the item. Please contact us within 14 days of receiving your order (except for damage items and missing parts when you must contact us within 2 Days/48 hours) for an RMA number, return address and instructions. The returned item must be received by us before any exchange or refund can be processed. The items must be returned in its original condition with all tags and label attached and in the original packaging. If you change your mind and want to return an item, you are responsible for the cost of returning the item to us, unless the item is arrived damage or faulty or we sent you a wrong item or size. (Please note that health and beauty items or lingerie which have been opened cannot be returned due to change of mind). Photographic evidence is required to validate the damage, fault or wrong item. Any item which in our opinion has been used or soiled or not in the original sale condition is exempt from our return policy. We are not responsible for any item that is lost while in return transit to us. We recommend that you use a tracked delivery service for returns. It is your responsibility to ensure that any goods returned to us are properly packaged so that they arrive safely and in good condition. Items damage in return transit to us due to insufficient packaging will not be refunded or replaced. If the item is returned to us as undelivered we will not refund the postage cost. If your item arrives damaged please contact us with photographs of the damage and we will send you a replacement. There will be no extra charge for this providing it is has been reported as per our return policy. In the unlikely event a wrong item is sent to you, then please contact us and we will ask you to return the wrongly sent item and we will send you the correct item or issue you a full refund upon receipt of return.

Returns Address: C/O Amnas, 537 Main Street Mossend, Bellshill, ML4 1DG, United Kingdom, GB