Mercative AB
About
Mercative AB is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Mercative AB
Address
Klippgatan 12 B, Lgh 1801, Solna, Stockholm, 17147, Sweden, SE
VAT Number
462075891
Company Number
556995-4737
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Mercative AB
By W. Shears
5/5A very good experience
Prompt delivery and a great price!!!
What more can I say?????
By L. Coots
5/5The sellers were very good and I didn't have to wait long they came when they said they would come and on time
By M. Maskell
5/5The seller was good. It was post to me right away .so happy with the seller .
By E. De Souza
5/5Buying was easy and I was kept informed of postage dates
By p. mason
5/5Well packed,good price and fast delivery.Thank you.Excellent seller.
By A. Chopra
5/5Quick delivery and well priced
By J. Smith
5/5Product was good as described... took a little while to reach me 2 weeks.
By M. Kinchin
5/5Item arrived on time and well packed.
By N. FERGUSON
5/5The seller dispatched the item promptly. Order was dealt with easily, with no fuss or trouble, and the item arrived very quickly.
All Mercative AB reviews
Prompt delivery and a great price!!!
What more can I say?????
Thats too long
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