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Miller Rock

(14)
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Miller Rock is dedicated to providing you with excellent customer service. Miller Rock has been verified by OnBuy so you can shop with confidence.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK3 - 5 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides3 - 5 daysFree
Channel Islands: Guernsey3 - 5 daysFree
Channel Islands: Jersey3 - 5 daysFree
Firth of Clyde Islands3 - 5 daysFree
Isle of Man3 - 5 daysFree
Isle of Wight3 - 5 daysFree
Isles of Scilly3 - 5 daysFree
Northern Ireland3 - 5 daysFree
Orkney Islands3 - 5 daysFree
Outer Hebrides3 - 5 daysFree
Scottish Highlands and Isle of Skye3 - 5 daysFree
Shetland Islands3 - 5 daysFree

Returns & terms

Legal Name: Miller Rock Limited

Address: Maritime House, Discovery Quay, Discovery Quay, Falmouth, Cornwall, TR11 3XA, United Kingdom, GB

Company Number: 10893590

Returns:
Items must be returned within 30 days of purchase. The item must be returned unopened and in good condition in order to qualify for a refund. Please include your order number and name.

Returns Address: Maritime House, Discovery Quay, Discovery Quay, Falmouth, Cornwall, TR11 3XA, United Kingdom, GB

Miller Rock reviews

See all
6.5/10
5 Star
6
4 Star
1
3 Star
1
2 Star
1
1 Star
5

By A. Walker

1/5

Received a football toy figure instead of the office item I ordered, completely the wrong item and a very expensive price for the item delivered. I have sent th... Read more

By D. Holmes

1/5

No item arrived and I had to contact them to hear what I believe to be lies. I bought a product at a very competitive price and I don't believe it was ever sent... Read more

By J. Faulkner

5/5

Great service thank you

By P. Clark

4/5

The seller has issued a full refund and their communication was very good throughout, despite the holidays, providing tracking details.

By K. Langton

1/5

Sent two wrong orders I ham returning Items for refund There is pictures of my order So y thay sent photo Eche kits I will not be ordering from ... Read more

By J. McMurtrie

5/5

Excellent bowl and chopsticks, ordered for my ramen-lover son's Christmas. It arrived promptly, in perfect condition and well packaged. Looks like this could be... Read more

By s. mills

5/5

Arrived in perfect condition. Thank you!

By L. Gaskin

2/5

Ordered two Matilda tanks as gifts for Christmas. I instead got two German Field Commander sets instead. Currently awaiting an explanation and will be returnin... Read more

By J. bay

5/5

The seller service was fantastic fast and well packaged

Miller Rock reviews

6.5/10
5 Star
6
4 Star
1
3 Star
1
2 Star
1
1 Star
5
14 reviews
By A. Walker on 18/01/2022
1/5
00
Delivered on time
Items as described
Good customer service
Received a football toy figure instead of the office item I ordered, completely the wrong item and a very expensive price for the item delivered. I have sent the seller a message and I am waiting for a response. I will update if I receive a satisfactory resolution but as of now do not purchase from this seller!
Was this review useful?
By D. Holmes on 16/01/2022
1/5
00
Delivered on time
Items as described
Good customer service
No item arrived and I had to contact them to hear what I believe to be lies. I bought a product at a very competitive price and I don't believe it was ever sent (according to tracking). Poor communication. They refunded me after my contact and then put the price up which is now way off competive. I will not return to shop or this platform after this experience.
Was this review useful?
By J. Faulkner on 04/01/2022
5/5
00
Delivered on time
Items as described
Great service thank you
Thanks for the feedback
Was this review useful?
By P. Clark on 27/12/2021
4/5
00
Delivered on time
Items as described
The seller has issued a full refund and their communication was very good throughout, despite the holidays, providing tracking details.
Thanks for the feedback
Was this review useful?
By K. Langton on 24/12/2021
1/5
00
Delivered on time
Items as described
Good customer service
Sent two wrong orders I ham returning
Items for refund
There is pictures of my order
So y thay sent photo Eche kits
I will not be ordering from them again
We are sorry that you received incorrect item and a full refund has been issued to you
Was this review useful?
By J. McMurtrie on 23/12/2021
5/5
00
Delivered on time
Items as described
Excellent bowl and chopsticks, ordered for my ramen-lover son's Christmas. It arrived promptly, in perfect condition and well packaged. Looks like this could be a hit present.
Thanks for the feedback
Was this review useful?
By s. mills on 21/12/2021
5/5
00
Delivered on time
Items as described
Arrived in perfect condition. Thank you!
Thanks for the feedback
Was this review useful?
By L. Gaskin on 20/12/2021
2/5
00
Delivered on time
Items as described
Ordered two Matilda tanks as gifts for Christmas. I instead got two German Field Commander sets instead.
Currently awaiting an explanation and will be returning the items.

Update: I did get a full refund in the end so I'm incredibly thankful on that part. Still a little bit meh due to the fact these were meant to be gifts for Christmas so other than getting the actual product, top marks for the customer service side of things.
Thanks for the feedback and understanding on this listing issue
Was this review useful?
By J. bay on 19/12/2021
5/5
00
Delivered on time
Items as described
The seller service was fantastic fast and well packaged
Thanks for the feedback
Was this review useful?
By D. Smee on 19/12/2021
5/5
00
Delivered on time
Items as described
Seller sent the packaged securely and well protected, item was delivered earlier than anticipated. Very happy with the service.
Thanks for this feedback
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