OnBuy seller since 2023

Featured reviews from Mino

5.4/10
5 Star
36
4 Star
5
3 Star
4
2 Star
2
1 Star
35

By E. Goldman

5/5

Good product, arrived on time

By c. rowland

5/5

Shipped promptly

By E. Jenkinson

5/5

Fast and efficient, item well packed and as described

By L. Hinder

4/5

Ok for its price

All Mino reviews

5.4/10
5 Star
36
4 Star
5
3 Star
4
2 Star
2
1 Star
35
82 reviews
By E. Goldman on 11/03/2026
5/5
Delivered on time
Items as described
Good product, arrived on time
By A. bridge on 28/02/2026
1/5
Delivered on time
Items as described
Good customer service
I ordered this as a gift. It took almost one month to arrive and when it did the box was extremely damaged. I contacted the company who repeatedly told me it didn’t come in a box, despite me having said box. Very disappointed I won’t be ordering again.
By c. rowland on 25/10/2025
5/5
Delivered on time
Items as described
Shipped promptly
By L. Hinder on 08/02/2025
4/5
Delivered on time
Items as described
Ok for its price
By L. Shimell on 27/01/2025
1/5
Delivered on time
Items as described
Good customer service
Arrived late (over a month from ordering), damaged and not the item expected. Unaware that I was only given three days after delivery to return item so now left with a useless product. A waste of money, time, resources and energy. Shameful.
By K. Jarzyna on 08/01/2025
1/5
Delivered on time
Items as described
Good customer service
Bad communication!

Product arrived with the box ripped and bashed. Item not genuine Lego (although using genuine Lego code which is very deceiving) and poor quality.
By I. Idris on 29/12/2024
1/5
Delivered on time
Items as described
Good customer service
It was supposed to take a month to arrive and somehow a week and a half later it still hasn’t arrived.
By O. Vyoralova on 29/12/2024
1/5
Delivered on time
Items as described
Good customer service
I ordered a garlic press from this outfit in November. A week or so after it was supposed to be delivered, it still hadn't arrived so I wrote to the seller. Almost 3 weeks later, the seller still hasn't replied and I now have to waste my time trying to get a refund from OnBuy.

Avoid like the plague!
By A. Dunnicliffe on 24/12/2024
1/5
Delivered on time
Items as described
Good customer service
Ordered this early November for a Christmas present, I sent 4 messages trying to chase the item up and had one message from OnBuy saying they will look into it and no messages from the seller Mino. Then on Christmas Eve, I received an email with no apology or compensation, saying the order has will be cancelled. Very disappointing! Avoid at all costs!
By E. Jenkinson on 22/12/2024
5/5
Delivered on time
Items as described
Fast and efficient, item well packed and as described
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