Mio Destino Lingerie

Legal Name: Mio Destino LTD

Address: 2 Pillings Road, Unit 2, Oakham, Rutland, LE15 6QF, United Kingdom, GB

Company Number: 6013204

Returns:

At Mio Destino we want you to be happy with your purchase. If for any reason you need to exchange or refund your purchase we offer a No-Nonsense Returns Policy so that we can resolve your order quickly and to your satisfaction. All items on this website may be returned for an exchange or refund, with the exception of corsets, waspies, any opened packages of tights or stockings and other custom made or specially ordered products. Please see our fitting guides to ensure your corsetry product is the best size for you to avoid disappointment or contact us with fit questions. The return postage costs of non-faulty goods are the responsibility of the customer, however, we will deliver your exchanged item at no extra cost.

How Long Can I Return My Item?

You have 30 days from receipt of your item to return your Mio Destino purchase. During the Christmas period we will accept any order purchased, subject to the above exclusions, from 15th October to be returnable until January 15th of the following year.

Where Do I Return it to?

On the back of your invoice will be the returns information, simply fill in the form and return it with your purchase. If you have misplaced the invoice, simply send your item, with your name, full contact details and your requirements to the relevant

Returns Depot for customers in the UK or outside the EU:

Mio Destino Returns 2 Pillings Road, Unit 2 Oakham, Rutland, LE15 6QF, UK

US Customers Return to:

Mio Destino Returns, 866 E. Tyson Court, Gilbert, AZ, 85295 USA

EU Customers

Please contact us for additional information before returning. 

Terms and conditions

* To ensure no damage occurs to the returning item(s), we advise you to return item(s) with the original packaging. Take reasonable care of the item(s) leaving all labels and tags intact and attached.

* The items must be unworn and unwashed when returned to us. If you wish to try the item on, it is required that you wear underwear beneath the Mio Destino garment. If Mio Destino considers that the item is soiled or damaged if any way, a refund will be denied.

* You will be responsible for the cost of returning the item(s) to us. Mio Destino does not accept responsibility for the loss of packages sent back to us by a customer, therefore, we encourage you to return garments using recorded delivery. Proof of purchase certificates and recorded delivery receipts need to be retained by the customer.

Returns Address: 2 Pillings Road, Unit 2, Oakham, Rutland, LE15 6QF, United Kingdom, GB