MJ Trading Ltd
About
TQR STORE is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Tauqeer Limited
Address
85 Great Portland Street, London, W1W 7LT, United Kingdom, GB
Company Number
14353653
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from MJ Trading Ltd
By B. Pratt
5/5Easy transaction and arrived as expected
By L. Balabaiko
5/5I am happy with fast delivery, great communication and received a gift. Price was fair enough. Will order again in future. Was very pleasant to have a good deal... Read more
By S. Lovekin
5/5Quick delivery & well packaged :)
By A. Hassanshahi
5/5Very good seller
By S. Baker
5/5The sellers service was brilliant, Quickly sent off & delivered on time thank you.
By J. BUCKINGHAM
5/5Good price, quick delivery
All MJ Trading Ltd reviews
Poor communication
Parcel was never arrived and the company claimed that it was damaged in transit ,not even a 5 yo can believe this ....after 3 days and the parcel was shown as dispatched
Never provided a tracking number ,not even when they were asked to do so ....guess why because the parcel was never sent .
Scam ,scam ,scam
These kind of companies are damaging the reputation for OnBuy .
Refund has been finally issued but the OUTCOME??
I will never use OnBuy again ,if they are allowing these kind of companies to operate .
Better to stick with eBay and Amazon ....far more serious .
-5* for the seller and again avoid at all costs
At Christmas the order was left unbeknown to me in a neighbours log store .After I few days waiting I went round the neighbourhood to find it . Could not get in touch with anyone as there was an error on your email link
ie d-Jenkinson instead os d.Jenkinson
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