Choosing the right mobility aid can feel overwhelming, but you don’t have to figure it out alone. Our friendly UK-based team of mobility experts is here to guide you every step of the way. Whether you need help comparing options or understanding features, we’ll help you find the perfect solution for your lifestyle. From lightweight folding scooters to heavy-duty models and electric powerchairs, we only stock trusted brands like Monarch Mobility, Pride Mobility, and DeVilbiss. Every product is safety-tested, purpose-built, and backed by our commitment to quality.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Mobility solutions direct Ltd
Taw Valley View , Chestwood Villa, Bishops Tawton, Barnstaple, EX320AT, United Kingdom, GB
GB319626879
11887785
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By J. Queen
5/5Great communication from seller even phoned me to make sure the scooter would fit into my vehicle before I went ahead with the order.