Monster Bookshop

<p>Monster Bookshop is an online bookshop established in 2008 is committed to offering great savings on used and new books. Over 2 million satisfied customers, we currently offer a fantastic range of 500,000 books from rare 19th century antiquarian books, to your childhood favourites to the latest bestsellers! All our used books are checked for quality assurance which has consistently earned us fantastic seller status. If for any reason you are unhappy with the item you receive our excellent customer services are at hand to ensure a swift response and have the issue resolved swiftly</p>

The Monster Bookshop Ltd

Unit 4-6 Victoria Buildings, Saddington Road, Fleckney, LE8 8AW, United Kingdom, GB

GB997868124

7860645

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn’t arrive
• Your order isn’t as described
• Your order arrived damaged or faulty
• There’s an issue with your refund