Monster Bookshop

195 reviews
OnBuy seller since 2019

Featured reviews from Monster Bookshop

8.1/10
5 Star
143
4 Star
14
3 Star
0
2 Star
3
1 Star
35

By K. Widdop

5/5

Greatly needed at fair a fair price and super fast delivery

By G. Clarke

5/5

1st class service

All Monster Bookshop reviews

8.1/10
5 Star
143
4 Star
14
3 Star
0
2 Star
3
1 Star
35
195 reviews
By K. Widdop on 09/10/2024
5/5
Delivered on time
Items as described
Good customer service
Greatly needed at fair a fair price and super fast delivery
By M. Hutchinson on 12/09/2024
1/5
Delivered on time
Items as described
Good customer service
They sent incorrect item (DVD instead of toilet rolls?) after sending them emails, they finally responded and have agreed to a refund, I certainly can’t recommend them and I won’t be using this company again!
By A. Pears on 12/06/2024
1/5
Delivered on time
Items as described
Good customer service
lack off communication, raised the issue with on buy very poor experience
By J. Gardiner on 01/06/2024
1/5
Delivered on time
Items as described
Good customer service
Seller only responded once to my message. Ignored the rest.
By A. COX on 31/05/2024
1/5
Delivered on time
Items as described
Good customer service
The Seller was unable to meet this order and ignored my messages. They eventually replied after onbuy contacted them and confirmed that they did not have the item in stock.

I requested a full refund & 10 days later and after chasing them up more than once I have not received a refund or a reply from the seller.

AVOID!!!
By L. Doran on 21/05/2024
1/5
Delivered on time
Items as described
Good customer service
I've received the wrong item from the seller and they have ignored me. On top of that I paid for express delivery and the incorrect item arrived late! I have asked onbuy for support but still havent got anywhere... I if could give 0 stars I would!
By D. Jenkins on 21/05/2024
1/5
Delivered on time
Items as described
Good customer service
2 months of emails and phone calls to Onbuy, Royal Mail and PayPal to uncover how Monster Bookshop was being dishonest and avoiding taking responsibility for their actions. Eventually reimbursed by PayPal. AVOID THIS SELLER
By O. Deidda on 06/05/2024
1/5
Delivered on time
Items as described
Good customer service
not even responding
By N. Natkaniec on 06/05/2024
1/5
Delivered on time
Items as described
Good customer service
Haven’t received my book. No tracking number either.
By G. Clarke on 28/04/2024
5/5
Delivered on time
Items as described
1st class service
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