mordenshop
About
mordenshop is dedicated to providing you with excellent customer service. mordenshop has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
CHONGQING SIFANFENGYIN SHANGMAO YOUXIANGONGSI
Address
8 Gold Street, ABERDEEN, AB10 1ZP, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from mordenshop
By N. Grossi
5/5The game showed up with a damaged box, despite packaging. The cards have a funny hue to them, like the printer was running out of ink. Could be a knock off vers... Read more
By D. Hall
5/5Great service, packaged well. Thank you
By A. blake-pearson
5/5Quick service
By L. Matthie
5/5This seller is a very trusted person. He listened to me and keep in touch. My first machine was damaged because the delivery person threw it over a fence and he... Read more
By S. Wood
5/5The seller was great. Fast to reply and very helpful
By M. macur
5/5Everything-with-the-purchase-went-smoothly,-there-was-no-specific-interaction-with-the-seller-necessary.
By J. Gray
5/5Good service and quick to arrive despite the postal strike!
By A. Henderson
5/5Great customer service highly recomend
By K. Walker
5/5Impressive product can't wait to use it
All mordenshop reviews
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