Morgan's Trade
About
Morgan's Trade is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Morgans Trade
Address
Unit 4 Cawdor Mill, Thynne St, Farnworth, Greater Manchester, BL4 7JA, United Kingdom, GB
VAT Number
GB275873554
Company Number
10907177
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Morgan's Trade
By A. Pedersen
5/5Amazing
By A. Morton
5/5The seller service was excellent and delivered with in a few days
5*service
By N. Burgess
5/5Always a great service,
By A. Morton
5/5Excellent service from start to finish and highly recommend this seller you won't be disappointed
Very fast delivery
By N. Burgess
5/5Great to deal with. Always a quick delivery..
By anonymous
5/5Such a good service, very quick and always arrives in good condition and frozen.
By M. Woodward
5/5Excellent always on time
By J. Carr
5/5Came on time and well packed.I had not used them before but was well impressed will definitely be useing them again
By K. Stasiukoniene
5/5This product is amazing, the dogs eat it deliciously, the packaging is great, everything stayed frozen, - thank you, thank you very much and good luck with your... Read more
All Morgan's Trade reviews
5*service
Very fast delivery
As above
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