myShop
About
myShop UK is dedicated to providing you with excellent customer service. myShop UK has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Brand Saver UK Ltd
Address
BrandSaver UK Ltd, 1 City Road East, Manchester, M15 4PN, United Kingdom, GB
VAT Number
GB159107114
Company Number
8409292
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from myShop
By F. Norman
5/5Excellent customer service delivery was very quick. Thank you
By J. Davenport
5/5Very quick service. and driver was very polite, which is a good point.
By J. Clark
5/5Would use this seller again,details of product bang on,delivery very quick
By B. McManus
5/5Excellent service. Parcel arrived quickly
By s. addison
5/5the seller packaged the products very well and a quick delivery thanks
By J. Branwood
5/5Love the product and as im disabled it's great to buy in bulk at great price and quick delivery . Love it thanks
By T. Augar
5/5The products are always exceptional value and of the highest quality and packaged very well. All packets arrive in great condition and before estimated time slo... Read more
By J. Ford
5/5The sellers service was fabulous, on time and packaged lovely
By M. Mertens
4/5Arrived on time.
By a. mcdermid
4/5Excellent service from start to finish
All myShop reviews
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