Featured reviews from Naqua Ltd
By B. Sherwood
5/5The service and the delivery was excellent
By J. Hughes
5/5Great service
By S. Brown
5/5Really happy and came really quick
By W. Cripps
5/5Easy to use site with good products
By W. Russell
5/5Bought stuff they posted it it arrived boom.
By s. Hackleton
5/5did not after go to sell but he,,they were quick
By J. Hir
5/5Great seller super fast delivery highly recommend
By L. Nolan
5/5Peŕfect service and communication. Highly recommend this seller
By T. Davies
4/5After I emailed to say I hadn't received my order the company sent out a replace... Read more
About
<p><strong>MAKING PET HEALTH OUR TOP PRIORITY.</strong></p> <p>As pet owners ourselves we know how special they are, we also know how quickly one pet can turn in to two or three pets, which is why our products are specifically designed and manufactured for both single and multiple pet applications.</p> <p>Incorporated in 2016, Naqua Ltd are a global research and innovation driven Pharmaceutical Company, focused on the discovery, development & manufacturing of prescription and non-prescription animal health medicines.</p> <p>At Naqua Ltd we turn idea’s in to life enhancing medicines for almost all household pets, our product range offers something a little different, something unique and effective to treat unwanted guests living rent free on our animals.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Naqua Ltd
Address
Building 500 Discovery Park, Ramsgate Road, Ramsgate Road, Sandwich, CT13 9ND, United Kingdom, GB
VAT Number
GB288120985
Company Number
10289002
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
