Natural Tone Organic Skincare

Natural Tone Organic Skincare is family owned and operated since 2004. Our products are always blended with natural and organic ingredients, and we continue to prioritize the well-being of our customer and the environment. We understand the importance of a toxin-free lifestyle, therefore we have eliminated the use of harmful chemicals such as parabens and sulfates in all of our formulas. As always, we remain cruelty-free and never test on animals.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Rhale Enterprises SL

Calle Palangre, Num 12, Puerto 4, Malaga, Marbella, 29670, Spain, ES

B76560713

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

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Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund