Naturasia

117 reviews
OnBuy seller since 2024

Featured reviews from Naturasia

7/10
5 Star
62
4 Star
13
3 Star
5
2 Star
3
1 Star
34

By S. Simpson

5/5

The purchase arrived earlier than stated which was a pleasant surprise

By E. Rawstron

5/5

The package was delivered quickly and in good condition on arrival.

By S. Simpson

5/5

The product arrived earlier than stated

By N. Phoenix

4/5

Excellent service

By L. Cooknell

4/5

Well packaged and delivered on time.

All Naturasia reviews

7/10
5 Star
62
4 Star
13
3 Star
5
2 Star
3
1 Star
34
117 reviews
By V. NewmanSmith on 17/05/2026
1/5
Delivered on time
Items as described
Good customer service
Poor communication, seller did not replace damaged item. Would never buy from this seller again.
By S. Simpson on 22/04/2026
5/5
Delivered on time
Items as described
The purchase arrived earlier than stated which was a pleasant surprise
By N. Phoenix on 19/04/2026
4/5
Delivered on time
Items as described
Excellent service
By L. Cooknell on 14/04/2026
4/5
Delivered on time
Items as described
Well packaged and delivered on time.
By D. Reed on 13/04/2026
1/5
Delivered on time
Items as described
Good customer service
A plastic bag arrived after a considerable delay and apart from a square of cardboard and some paper, was found to be empty.
This is disgusting way to treat customers.
I will not be using OnBuy again and will go back to Amazon who, at least deliver the goods ordered!
By R. Parkes on 10/04/2026
1/5
Delivered on time
Items as described
Good customer service
Not impressed at all , no tracking information so can't check where goods are , said has been despatched ?
By D. Lenton on 09/04/2026
1/5
Delivered on time
Items as described
Good customer service
It didn't turn up! To chase this was a nightmare as cannot ring with message service only and the seller was unhelpful and just kept giving me a tracking number which was for the wrong postcode so couldn't see any image of delivery.
They said they'd look into it but didn't and when chased just got the same tracking number. I escalated it and was sent an image from on.buy that clearly showed the wrong address. Still waiting for this to be resolved. First time and last!!!!! Would have given 0 star review if it was an option.
By E. Rawstron on 07/04/2026
5/5
Delivered on time
Items as described
The package was delivered quickly and in good condition on arrival.
By T. Butters on 03/04/2026
1/5
Delivered on time
Items as described
Good customer service
Disappointed
By S. Simpson on 01/04/2026
5/5
Delivered on time
Items as described
The product arrived earlier than stated
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