Featured reviews from Nimbus Home&Garden
By J. Blinston
5/5Excellent product. Well worth the money!
By J. Hibberd
5/5Seller sent promptly only issue I had was tracking wasn't great but still arrive... Read more
By K. Dawson
5/5I haven't had to deal with seller.... The product was cheap enough to buy anoth... Read more
By G. Jankhani
5/5Everything was fine, just as I wanted.
By H. Yates
5/5Arrived as decribed. Thank you
By E. Ellender
4/5Really good. It’s a lot smaller than I thought however it’s still really coo... Read more
By L. MEIKLE
4/5The seller dispatched item in a timely manner, and I was happy with the packagin... Read more
About
Nimbus Home&Garden is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
EBONITE COMMERCE
Address
14 Avenue du Général de Gaulle 94160 Saint-Mandé, Saint-Mandé, Saint-Mandé, 94160, France, FR
Company Number
944212190
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund