Featured reviews from NookNest Home
By J. Evans
5/5Good service ,kept updated as to delivery time x
By A. Hunter
5/5Fast delivery and packaged well. As described, unique design with good quality
By M. Smith
5/5Very good seller,fast and efficient.
By M. Dixon
5/5Very good. Slight damage to the box but not a problem.
By B. Rushby
5/5A no fuss buy, great price, well packed and on time - excellent
By J. Beeby
5/5Extremely efficient. Would use again.
By D. Lawton
4/5One thing I was expecting them to be packed in boxes not just wrapped in plastic... Read more
About
NookNest Home is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
jiujiangshixiaoguangdianzishangwuyouxiangongsi
Address
jiangxishengjiujiangshijingkaiqushunyilu9hao, kuajingdianshangchanyeyuan9-A221, jiujiangshi, jingkaiqu, 332000, China, CN
VAT Number
GB369369442
Company Number
91360406MA39T9L66D
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
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Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund