Featured reviews from Novelty Gifts UK
By K. Sharples
5/5Delivered on time
By J. Tarasiuk
5/5Excellent service from this seller, no problems what so ever.
By R. Stone
5/5Seller service was excellent
By E. Lleshi-Pain
5/5No issues, item arrived din good condition.
By R. Gaeta
5/5Perfect.
By P. Connolly
5/5There was one small piece of Lego missing, but the seller said I could send it b... Read more
By S. HASSAL
5/5Arrived very quickly and so far very happy with everything.
By M. Mayall
5/5Very easy experience with this seller. Quick dispatch and delivery. Thank you.
By L. OBrien
4/5Service was great
About
Novelty Gifts UK is dedicated to providing you with excellent customer service. Novelty Gifts UK has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Novelty Gifts UK LTD
Address
6 Manor Close, witchford, witchford, Ely, Cambs, CB62JB, United Kingdom, GB
Company Number
13553901
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund