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About
<p>Welcome to Ocean Mobiles, your ultimate destination for all of your tech needs! We are passionate about bringing great value phones, laptops, cameras and home technology to our customers. With a wide range of high-quality products we cater to both private and commercial customers.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Ocean Wave Mobiles Limited
Address
Pool Spa Shop, Bath Road , Corsham, Box , Wiltshire , SN13 8DT, United Kingdom, GB
Company Number
05941984
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from Ocean Mobiles
By M. Abdul nawaf
5/5I m so happy you the best
By S. Mugede
5/5Purchasing process was easy Updating was amazing It came exactly on the scheduled date No part was missing in the box I am very happy and I am going to buy... Read more
By V. Kenyon
5/5Arrived before the scheduled delivery time. Really good customer service and responses to messages. Would happily use this company again!
By L. McCLounnan
5/5Arrived before the specified time in secure packaging and bought during a great offer. Can't complain! Lens was in perfect condition and no visible damage to th... Read more
By R. The Box
5/5I am so delighted with the product. I was slightly dubious as it was really cheap in the sale but it was exactly as described, works well and I am really happy.... Read more
By T. Costford
5/5No contact with the retailer necessary as the correct unit was delivered on time without problem.
By S. Jenkins
5/5Item arrived much quicker than the estimated date and it is just perfect. Was about £120 cheaper than the high street and I am really happy with it. I will b... Read more
By S. Reece
5/5I was really pleased with the quick shipping and the top quality product that was delivered. Good communication and an excellent device that works really well,... Read more
By T. Chan
4/5On time, good packing
By K. Wilson
4/5Again, any item of this value should always be sent 'signed for'. It could very easily have been stolen from the doorstep. Otherwise, no complaints whatsoever, ... Read more
All Ocean Mobiles reviews
Updating was amazing
It came exactly on the scheduled date
No part was missing in the box
I am very happy and I am going to buy more staff from Onbuy
I will be back again
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