Address: KDO Business Park, Little Witley, Worcester, Worcestershire, WR6 6LG, United Kingdom
VAT Number: GB130676916
Company Number: 07890917

OLPRO Details

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Country Estimated Delivery Delivery Cost
United Kingdom (Standard) 3-5 Days Free
Belarus, Bulgaria, Czech Republic, Hungary, Moldova, Republic Of, Poland, Romania, Russian Federation, Slovakia and Ukraine 6-8 Days £5.00
Denmark, Estonia, Faroe Islands, Finland, Iceland, Ireland, Latvia, Lithuania, Norway and Sweden 4-6 Days £5.00
Albania, Andorra, Bosnia And Herzegowina, Croatia, Gibraltar, Greece, Italy, Macedonia, Montenegro, Portugal, Slovenia and Spain 6-8 Days £5.00
Austria, Belgium, France, Germany, Liechtenstein, Luxembourg, Monaco, Netherlands and Switzerland 6-8 Days £5.00
Returns And Terms

All OLPRO products are designed and manufactured to exacting standard at our multiple factories and are tested under the appropriate conditions and terms of use. All OLPRO products are covered by our standard warranty. The warranty covers manufacturing faults on purchase of the product. These potential faults may be in the parts, the fabric of the product or the workmanship. The warranty also covers the functionality of the product for it’s normal use.

The OLPRO Warranty covers you from 12 months of purchase but most of the potential warranty issues apply to issues which will occur prior to first use.

The OLPRO warranty does not cover poles or the malfunction of any fabric or component that has resulted from improper or unreasonable use or lack of maintenance. Accidents such as damage to due excessive weather/ winds, improper re-packing of products or any natural degradation due to sunlight are not covered.

No consequential loss may be claimed under this guarantee. This guarantee in no way affects your statuary rights.

If the product needs to be returned to us for inspection then please email us at sales@olpro.co.uk . Do not send back anything without prior contact to this Email address as this is likely to result in your product being returned without inspection. It is likely we will ask for photographs and details of the warranty claim, if not already passed on from the retailer, prior to accepting any products back.

If you are unhappy with the items received, we are more than happy for you to return the item to us at your own cost with in 14 days of purchase. The item has to be brand new and in a resellable condition. Please note, if you return an item after 14 days, 10% will deducted from your refund upon return of the item due to handling and restocking fees.

Returns Address: KDO Business Park, Little Witley, Worcester, Worcestershire, WR6 6LG, United Kingdom

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