ONDEMAND PRODUCTS LIMITED

<p>ONDEMAND PRODUCTS LIMITED is dedicated to providing you with excellent customer service</p> <p>At our company, we take pride in offering a diverse range of high-quality products, including cookware, food, drinks, health & beauty items, and pet food. Our commitment to exceptional customer service sets us apart. We ensure all orders are shipped within 48 hours, so you receive your items promptly. Our dedicated customer support team is always available to assist you with any questions or concerns, ensuring a seamless and satisfying shopping experience. We value your trust in us and strive to exceed your expectations with every interaction. Thank you for choosing us as your preferred shopping destination..</p>

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

ONDEMAND PRODUCTS LIMITED

16 Duff Street, Bertha Park, Perth, Perthshire and Kinross, PH1 0AE, United Kingdom, GB

SC706181

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund