Online Kitchenware is an internet business based in Malton, North Yorkshire. We operate from a warehouse, meaning all of our products are in stock on the premises ready for instant despatch as soon as orders are received. Our aim is provide an e-commerce solution that sells an extensive selection of quality products for your home, complemented by an attentive Customer Services team. Our aim is not just to sell the product but to give an after sales service and deal with any problems, questions or concerns you may have. Our Customer Services team is on hand five days a week to answer all questions personally
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Online Kitchenware Ltd
Units 1-3 Malton Enterprise Park, Malton, YO17 6AB, United Kingdom, GB
07767607
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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By J. Langley
5/5Excellent service, thank you!
By S. Doubleday
5/5Sent very quickly
By K. Vincent
5/5All good
By S. Russell
5/55 star seller. Quick dispatched and well packed. Good price too. 100% recommend. Thank you!
By M. Taylor
5/5This was a gift for my sister and I was really impressed with the quality. It's a lovely colour and material.
By L. Hague
5/5Excellent service throughout the buying process! I have no complaints at all :) I love this product, it's super cute. X x
By J. Joseph
5/5Well packaged and fast delivery
By D. MOSCARDINI
5/5Excellent seller will buy from again
By anonymous
5/5Prompt dispatch, well packaged, no issues. All good.
By J. Roberts
4/5Fine.