Online Traders

<p>Established in 2011, Online Traders Limited are one of On Buy's leading stores for Batteries , Pricing Guns , Labels  and accessories. Online Traders are a trusted independent retailer that have one of the most impressive feedback records on eBay. </p> <p>Although predominantly an internet based company, for any customers who prefer an in-store experience we have a showroom in Preston, Lancashire where you can see our product range and our trained staff will be happy to help fit you with the correct size Battery , Labels and offer recommendations.</p> <p>As the company has grown from its humble beginnings, Online Traders ethos has remained the same “ To provide our customers with the best possible customer service and prices that are unbeatable ”</p> <p>For the benefit of all our customers we have a team of customer service agents available five days a week , ready to help you with your orders and offer advice</p>

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Online Traders

32 St. Mary Street, Preston, Lancashire, PR1 5LN, United Kingdom, GB

11574443

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund