ONXFINIT
About
ONXFINIT is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
ONXFINIT LTD
Address
Office 5847, 321-323 High Road, Chadwell Heath, Essex, RM6 6AX, United Kingdom, GB
Company Number
15456385
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from ONXFINIT
By S. Murray
5/5Absolutely disgusted with this company! Sent out the wrong item and even that one is broken!! Then stated they would collect the item and send out the correct i... Read more
By C. Edden-Brough
5/5Item was well packed and delivered on time, excellent service
By J. Sunil
5/5Its not fan heater portbale mad in china simmple 3 speed cooling fan non usbele
By A. Aziz
5/5My complaint was handled very professionally and very swiftly; they refunded me the full amount without any hassle. A very honest and reliable supplier who hav... Read more
By P. Conlon
5/5ABSOLUTELY FANTASTIC!!!
All ONXFINIT reviews
A very honest and reliable supplier who have excellent customer care attitude.
I hope to purchase from them any electronic if need be.
The Box was damaged on arrival .
The labubu is also fake and isn’t as described .
It shows the purple LUCK on the image but my daughter got the orange one.
I unfortunately don’t recommend seller .
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