Featured reviews from OPEXDEALS
By S. Burrows
5/5This is the first time I have used onbuy and I was very impressed with the servi... Read more
About
Welcome to OPEXDEALS — a trusted UK-based online retailer established in 2017. We specialise in high-quality baby products, premium coffee, refurbished electronics, books, children’s clothing, footwear, and cosmetics. With years of experience selling across major platforms such as Amazon, eBay, and Shopify, we pride ourselves on reliable service, competitive prices, and fast dispatch. All our products are carefully selected and sourced from reputable suppliers to ensure quality and customer satisfaction. We also ship internationally and provide full support for every order. Shop with confidence — OPEXDEALS is committed to excellence, transparency, and delivering great value every time.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
OPEX MANCHESTER LIMITED
Address
Jactin House, 24 Hood Street, Ancoats, Manchester, M4 6WX, United Kingdom, GB
VAT Number
GB311789889
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund