We have a well-established retail shop and we sell a wide range of products, including household goods, sports and outdoor products, electronics, auto and motorcycle parts and many other products. All of our products are shipped from our warehouse in China and we have a professional quality control department that inspects and packs our products prior to delivery to avoid any shipping damage. We pride ourselves on providing our customers with unparalleled customer care at all times. We can provide pre-sales advice and after-sales service. We want to ensure that our customers are 100% satisfied with their buying experience. Please buy from us with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
shen zhen jiu li mao yi you xian gong si
303, Block B, No. 4 She House, Bitou Community, Songgang Street, Shenzhen, Baoan District, 518000, China, CN
91440300MA5GAGC214
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By T. Black
5/5Fine
By A. Crum
5/5Good
By r. brown
5/5excellant service have used before very satisified
By S. Mcardle
5/5Very happy thank you
By G. Mihaila
5/5The seller service was great.
By J. Price
4/5Took far longer than I would have expected but packed well and as described
By S. Ward
4/5The seller was good however a bit more communication and tracking would have been great.
Many thanks