Paradise Pets

<p>Paradise Pets is a family run business, we have been in the Pet trade for over thirty years and our customers satisfaction is our objective, we ship out same working day as the order is placed up to 2pm as our post is collected at 3pm. If you have a problem with your order please contact us and we will always put it right, we ship by Royal Mail and most orders are tracked. We work hard to look after our loyal customers and provide a service that you know can be trusted to deliver quality goods and fast.</p>

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

paradise pets

75 kings barn lane, steyning, steyning, west sussex, bn443yr, United Kingdom, GB

449672408

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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

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All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund