Featured reviews from Plumbworld
By Y. Kedja
5/5I can recommend a friend to buy it
By S. Appleton
5/5Every thing was on time and good quality.
By D. Duffy
5/5No fuss website easily navigated.
By C. Timmins
5/5Perfect service arrived earlier than expected with no problem
By j. sutton
5/5over the moon with the price a lot cheaper
By A. Bivol
5/5Great
By D. Streets
5/5Sellers experience great shower well packed and delivered before expected date
By P. Fairbank
5/5Very satisfied goods arrived on time and in good condition
By B. Birk
5/5Excellent service
By S. Briars
5/5Have used before they're a good and thoughtful company to do business with.
About
We are a trusted UK bathroom retailer offering stylish, high-quality bathroom products at affordable prices. Our range includes baths, shower screens, furniture and accessories designed to suit both modern and traditional homes. We focus on combining quality, value and reliable customer service to help homeowners, landlords and trade professionals create bathrooms they can enjoy with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
ONLINE HOME RETAIL LIMITED
Address
Plumbworld, 2 Millennium Court, Enterprise Way, Vale Park, Evesham, Worcestershire, WR11 1GS, United Kingdom, GB
VAT Number
GB302239740
Company Number
03852312
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
