PML UK

We are an independent UK retail store, formed in 2009, offering the latest official merchandise in music, pop culture and gaming. You'll find merchandise from a huge range of bands and artists, with designs spanning throughout careers (even some throwbacks to classic tours, too). Whether it's the latest blockbuster, your favourite TV show or a historic franchise, you can expect to find a thing or two to wear with pride, or add to the house. Not forgetting the games, either. There's something for the young and casual gamer, the retro arcade-style lover, all the way up to the seasoned veterans of the consoles. So, for all your Music, Pop Culture and Gaming merchandise needs, we're your people!

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

paradiso music

unit 2 millbrook road, west float industrial estate, Birkenhead, Merseyside, CH41 1FL, United Kingdom, GB

07527812

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund