POLAR
About
<p>Welcome to the POLAR OnBuy store. We are the official UK distributor of professional audio brands such as beyerdynamic, Mackie, Gallien-Krueger, Radial, Tonebone and many more. Please feel free to message us with any questions you might have. POLAR has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
POLAR AUDIO LIMITED
Address
Unit 3, Clayton Manor, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom, GB
VAT Number
GB927426706
Company Number
00957438
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from POLAR
By R. Wilson
5/5Beautiful seller
By N. Ladd
5/5Well packaged & ontime infact it came sooner than expected.thanks again
By P. Zadeh
5/5I am happy with the product.
By T. Wilson
5/5Everything was great with the seller , product came when said it would come, fast delivery
By J. Cullen
4/5As said in my product review, I was disappointed that it didn't come with the original box but everything was wrapped well. The item came earlier than expected ... Read more