Portwest

About

Portwest is a global manufacturer of professional workwear, safety wear and PPE, supplying trade customers and end users since 1904. As a family-owned business with over a century of expertise, we combine in-house design, technical innovation and rigorous testing to deliver reliable, compliant safety products at scale. Our range covers flame-resistant and high-visibility clothing, hand and foot protection, PPE and wearable safety technology, with 1,350+ styles designed to meet the needs of multiple industries and job roles. With modern factories and international warehouses, we maintain strong stock availability, consistent quality and competitive pricing, making Portwest a dependable partner for marketplace buyers looking for trusted, ready-to-ship safety solutions.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Legal Name

Portwest Clothing Limited

Address

Unit 5 Fields End Business Park, Thurnscoe, Rotherham, S63 0JF, United Kingdom, GB

VAT Number

GB511352982

Company Number

02243347

*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.

Returns and exchanges

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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

Refunds

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

OnBuy Protection

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

Your order doesn't arrive
Your order isn't as described
Your order arrived damaged or faulty
There's an issue with your refund

Find out more