Powerhouse Brands

Powerhouse Brands aggregates the product offerings of hundreds of brands across the world to ensure that you can always buy your favourite products, wherever you are in the world. Intellectual Property Rights: Powerhouse Brands fills the gaps where brand’s own distribution networks don’t reach. That means you keep loyal customers happy and grow your brand with new ones. We are committed to offering only genuine products from suppliers and retailers with unimpeachable standards and direct brand authorisation. However, if you do not wish for your brand to be included in our product catalogs or believe we might be infringing on your intellectual property, please contact us with your request through the 'Ask a Question' button. Please include all products for which you are requesting removal. All product removal requests, once their authenticity is verified, are actioned in less than 24 hours by our team.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

BABACLICK TRADING LTD

BABACLICK TRADING LIMITED, W71, Bletchley Business Campus, 1-9 Barton Road, 1-9 Barton Road, Bletchley, Buckinghamshire, MK2 3JD, United Kingdom, GB

GB329018803

12087589

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund