Pricenet
About
<p>Pricenet offers a wide range of products at a reduced price. We hand-pick each product when purchasing and perform quality and safety checks before delivery. Pricenet is dedicated to providing you with excellent customer service. Pricenet has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
JTI Ventures AB
Address
Andesitgatan, Helsingborg, Sweden, 25468, Sweden, SE
VAT Number
449841357
Company Number
5590412358
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Pricenet
By S. Veighey
5/5Item wasn't delivered on time was a few weeks late
By j. longbottom
5/5good value highly recommend seller
By P. White
5/5Seller service was excellent, great value for money, great delivery highly recommended
By R. Wilkinson
5/5Seller is fantastic highly recommend thank you
By A. McEwen
4/5Good seller well packaged
By B. Dalgleish
4/5Other than long lead time on delivery all very good
All Pricenet reviews
Please contact me if you can match the previous price.
So 1. Why say its dispatched. At what point over the last 21 days since i ordered did you realise you did not have the product? I have now got other items relating to this that have been purchased and spent a lot of money preparing the garden for installation. I understand things happen but communication was very poor and the whole experience disappointing. No doubt I will get the standard response from you but will be wary of ever ordering from you again. 100% DO NOT RECOMEND.
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