QCL Online
About
QCL Online is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Quebec Consultancy Limited
Address
44 Rodney Road, Walton On Thames, Surrey, KT123LE, United Kingdom, GB
VAT Number
GB485104787
Company Number
15864376
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from QCL Online
By V. Matthews
5/5Package great fast delivery i will recommend it
By L. Fox
5/5Buying was easy, product as described. Very fast delivery made by a good courier. Very happy with product and service. Thank you.
By S. Herraiz Rebollo
5/5Great seller. Fast delivery. Recommended
By s. aitken
5/5Spray arrived superfast time and as always is the best around to keep bugs at bay. Won't buy any other
By S. Gallery
5/5Superb
By R. Thomas
5/5I've been using this seller for quite awhile and have aways received a good service well remembered.
By G. Willcock
5/5well packaged and speedy delivery. Best price I could find for this ant powder.
Many thanks to the seller.
By D. Main
5/5Sellers service was very good,product was packed well and delivered on time.Thank you
By D. Briggenshaw
5/5Excellent packaging. Good tracking & quick delivery. As described
All QCL Online reviews
Many thanks to the seller.