QCL Online
About
QCL Online is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Quebec Consultancy Limited
Address
44 Rodney Road, Walton On Thames, Surrey, KT123LE, United Kingdom, GB
VAT Number
GB485104787
Company Number
15864376
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from QCL Online
By M. HOLT
5/5very prompt seller shipped on time and delivered on time
By P. Holmes
5/5Good service provided by this seller.
By L. Thompson
5/5The sellers service was excellent and it came when it said that it was going to come. I actually ordered the product online which was easy enough to order from.... Read more
By F. Lyons
5/5used twice 10 days apart and seems to have sorted the problem ..may need to treat again , but said up to 6 mths protection we will see .review being posted 6 we... Read more
By G. Chipperfield
5/5Fast delivery
By S. Bushell
5/5Absolutely amazing bargain price for 2 cans and keeping my home clean! Arrived in 2 days im very happy thank you!
By D. Dani
5/5The seller service was excellent, well packaged product as well as delivered on time.
By D. Kerr
5/5Fast and efficient.
By W. Cato
5/5Excellent all round company.
I will definitely be using this again.
Thank you
By A. Clifford
4/5Fast and efficient service
All QCL Online reviews
I will definitely be using this again.
Thank you
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