Rafal Kaminski
About
We are a small electronics company and have been establish for several years. We are proud to launch our products on the OnBuy,eBay and Amazon market place. We aim to provide a high level of customer service and hope you enjoy your product and leave us positive feedback on arrival. We will return feedback to all those that leave positive feedback for us. If there are any issues please do contact us via our email. we are here to help and make sure you have a pleasant buying experience.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Rafal Kaminski
Address
376 Sunderland Road, 376 Sunderland Road, GATESHEAD, Tyne & Wear, ne83qp, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Rafal Kaminski
By K. Paterson
4/5I've had a problem with the courier who's done a dump and run, but the Seller and Onbuy are working with me to resolve the problem. Will update the review once ... Read more
By C. Thomas
4/5Very quick dispatch,, will definitely buy again from ONBUY, BUT the delivery was let down by UPS