Ranpo Lighting Technology Co., Ltd

Ranpo Lighting Technology Co., Ltd, established in 2009, is a professional manufacturer and exporter who dedicates to research, manufacture, and sales of LED lighting application products. Our factory is located in Shenzhen City, Guangdong Province, China. Our products range from high-power LED Ground Lights, LED Wall Lights, LED Spike Lights, LED Down lights, Flexible LED Strip Lights, LED Spotlights, LED Bulbs, and LED Tube Lights, etc. Especially, our high power LED lights have been enjoying a very popular overseas market by the features of unique design, exquisite handwork, high quality and endurable, economical performance

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Shenzhen Lan Pu Zhao Ming Ke Ji You Xian Gong Si

2nd Floor D Building Jian Jin, Industrial Area Dong Huan, Industrial Area Dong Huan, SHENZHEN-BAOAN, GUANGDONG, 518109, China, CN

91440300087043459N

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund