Featured reviews from Rarewaves
By D. Fox
5/5As above!
By M. Clayton
5/5I couldn't fault a single thing in the whole process, from seller to price to tr... Read more
By A. Bravo
5/5Fine. Sent quickly
By J. Alexander
5/5Arrived in good time, well packaged. Delighted customer. Thanks.
By K. Bree
5/5Top service, couldn't be happier, thank you.
By L. Macdonald
5/5Delivered on time and in excellent condition! No complaints! Would recommend!
By p. henderson
5/5only thing i could moan about is there is no tracking and the length of time it ... Read more
By p. booth
5/5Very good service, would recommend, and a very good price
By A. Polley
5/5All good
By G. Taylor
4/5Brilient
About
Rarewaves.com are one of the largest online retailers of entertainment products in the world. We have sold millions of products to millions of customers around the world. In 2018 we shipped orders to 175 different countries!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Rarewaves.com Ltd
Address
Unit 145 The Light Box, 111 Power Road, Chiswick, London, W4 5PY, United Kingdom, GB
VAT Number
GB864154811
Company Number
05540102
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund