Retro's ltd
About
Online Retailer, Dealing in Refurbished VR Virtual Reality & video game, entertainment related products with over 15 years experience. Verified by OnBuy, so you can shop with confidence!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
M J Hardman
Address
Retro's, 42 Broad St , Welshpool , Powys, SY21 7RT, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Retro's ltd
By P. Merrick
5/5I ordered this in error but no problem as this seller refunded with no issue.
Would highly recommend, top seller
By S. Botterill
5/5The seller was excellent
By C. Reeson
5/5Well packaged,speedy delivery time and more importantly, the item was in immaculate condition and exactly as described
By a. reed
5/5very helpful with my order and very polite and understanding. Would definitely recommend and order from again excellent customer service
By M. Manzoor
5/5loved it. durable product. highly recommended seller
By h. Sawyer
5/5Cant fault the seller as when I messaged saying couple of things were missing out if it twhy were very apologetic and sent items which turned up the other day w... Read more
By R. Dobson
5/5Would definitely buy from these again
By anonymous
5/5.
By K. Birchall
5/5Fantastic service. Great product. 5 stars
By K. Yapp
5/5Great seller
Product as displayed and delivery fast
All Retro's ltd reviews
Would highly recommend, top seller
Product as displayed and delivery fast
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