Featured reviews from Ricomex UK Ltd
By G. Dawes
5/5On time and as described
By S. Jackson
5/5Very easy, communication was good and the item was delivered on time
By E. Burrows
5/5Great service, arrived quickly and safely!
By c. mccleary
5/5No complaints here
By K. Darling
5/5Easy to put together did it myself without my husbands help.
By J. Topley
5/5Good communication about order updates, a smooth transaction from start to finis... Read more
By S. evans
5/5Super fast delivery, no issues whatsoever
By Y. Faye Bagla
5/5Very good and the price is also very reasonable.
By C. Hope
5/5Delivery was very quick.
By N. Wilson
4/5Couldn’t contact seller there was no on line number for on line buy to contact... Read more
About
<p>At Direct Online Houseware we pride ourselves on offering good value for money without the compromise of quality. We make all our goods and you are buying direct from the manufacturers . Why pay the price of a branded product when you can save pounds buying direct. Our friendly staff are available to discuss your order requirements from Monday to Friday 9am to 5pm.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Ricomex UK Ltd
Address
2C, Birchmill Business Centre, Heywood Old Road, Heywood, Lancashire, OL10 2QQ, United Kingdom, GB
VAT Number
GB138559381
Company Number
08084783
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
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OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund