Roabo Limited

Legal Name: Roabo Limited

Address: Unit 2, Parc Gwynfryn, Parc Gwynfryn, Crymych, Pembrokeshire, SA41 3RQ, United Kingdom, GB

Company Number: 11211155

Returns:

Returns are welcome and accepted by prior arrangement. All unused and unwanted goods must be returned within 30 days of receipt. Please contact us through the OnBuy messaging system regards to your return. Unauthorised returns may be refused. Exchange - Due to the way our Purchase Order System is set up we are unable to offer exchanges, refunds will be issued for returns and you can re-order the desired item. The buyer is always responsible for the safe return of unwanted goods. Please send all returns recorded delivery with the return authorisation letter provided with OnBuy Returns. Our Collection Service - we can arrange for your return to be collected for a fee of £12 (weekday only), this may be cheaper for you, contact us to arrange this. A refund will be offered provided the returned goods are in "as new" resalable condition with all original packaging and contents. Faulty/Incorrect Item - If the item is faulty/incorrect we will arrange to have the item collected from you free of charge (weekdays only). If this is not convenient for you we can refund up to the value of £12 return shipping. We require the FULL NAME, USER ID, & DELIVERY ADDRESS used on the order, also a brief description on the issue of return when necessary. This will enable us to ensure all returns are resolved quickly and efficiently. Alternatively, please use the OnBuy returns system for a smooth and organised return experience. It is entirely the buyer's responsibility to ensure they have ordered the correct tool/item and and that the item is used correctly for its purpose. No liability or returns are accepted where buyers attempt to modify or adjust components.

Returns Address: Unit 2, Parc Gwynfryn, Parc Gwynfryn, Crymych, Pembrokeshire, SA41 3RQ, United Kingdom, GB