Retailer Shop

Roov

(846)

Welcome to Roov

Roov is your go to place for all things homeware of every variety! We offer high quality products at affordable prices, with fast shipping!

Take a look through our huge range of Maison & White products from Home Accessories to Fitness Accessories. Shop our range with confidence, knowing that we give an extended 2 year warranty with all Maison & White and Pukkr products.

Our selection of Kitchen and Dining accessories are created to last the everyday use, and our robust Gardening and DIY range provides surprising and unique solutions for your outside space!

Discover & Save.

Roov is dedicated to providing you with excellent customer service. Roov has been verified by OnBuy so you can shop with confidence.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK2 - 3 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides2 - 3 daysFree
Channel Islands: Guernsey2 - 3 daysFree
Channel Islands: Jersey2 - 3 daysFree
Firth of Clyde Islands2 - 3 daysFree
Isle of Man2 - 3 daysFree
Isle of Wight2 - 3 daysFree
Isles of Scilly2 - 3 daysFree
Northern Ireland2 - 3 daysFree
Orkney Islands2 - 3 daysFree
Outer Hebrides2 - 3 daysFree
Scottish Highlands and Isle of Skye2 - 3 daysFree
Shetland Islands2 - 3 daysFree
Lithuania6 - 8 days£5.70 + £1.20 per kg
Sweden6 - 8 days£4.45 + £1.33 per kg
Spain
Mainland Spain6 - 8 days£1.35 + £1.92 per kg
Slovenia6 - 8 days£5.20 + £0.71 per kg
Slovakia6 - 8 days£4.66 + £0.71 per kg
San Marino6 - 10 days£9.12 + £3.33 per kg
Portugal6 - 8 days£3.13 + £1.08 per kg
Poland6 - 8 days£5.21 + £1.76 per kg
New Zealand10 - 15 days£0.00 + £14.10 per kg
Netherlands6 - 8 days£2.36 + £0.88 per kg
Montenegro6 - 10 days£10.90 + £3.29 per kg
Monaco6 - 10 days£3.47 + £1.72 per kg
Luxembourg6 - 8 days£3.46 + £0.73 per kg
Liechtenstein6 - 10 days£16.55 + £0.46 per kg
Latvia6 - 8 days£5.70 + £1.20 per kg
Albania6 - 10 days£12.15 + £2.03 per kg
Italy10 - 15 days£2.75 + £2.12 per kg
Ireland6 - 8 days£3.50 + £0.73 per kg
Iceland6 - 10 days£15.44 + £1.90 per kg
Hungary6 - 8 days£4.50 + £1.66 per kg
Gibraltar6 - 10 days£8.08 + £1.17 per kg
Germany6 - 8 days£1.27 + £1.07 per kg
France6 - 8 days£2.04 + £1.41 per kg
Finland6 - 8 days£8.62 + £0.73 per kg
Estonia6 - 10 days£5.70 + £1.20 per kg
Denmark6 - 8 days£3.23 + £0.80 per kg
Czech Republic6 - 8 days£2.85 + £0.73 per kg
Belgium6 - 8 days£2.58 + £0.71 per kg
Austria6 - 8 days£2.59 + £0.71 per kg
Switzerland6 - 8 days£9.87 + £1.76 per kg

Priority Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 day£1.99

Returns & terms

Legal Name: Xbite

Address: Unit 1 Maison Court, Midland way, Barlborough, Chesterfield, Derbyshire, S43 4GD, United Kingdom, GB

Company Number: 06520821

Returns:

Returns Policy We want to ensure you are always happy when shopping with us, but just in case there is a problem, we gladly offer returns and exchanges through our returns policy: Items faulty on arrival You have 30 calendar days from receipt of your order in which to inspect the goods and advise us if they were faulty on arrival. During this initial 30 day period you are covered by our quality guarantee in addition to your normal rights and will qualify for a replacement or full refund once the faulty items have been returned to us if required, in their original packaging complete with all accessories and documentation. We will cover the costs incurred for returning the item or provide a freepost label. With a faulty item, once received, we will issue your replacement or refund you via your original payment method and reimburse your reasonable return carriage costs. Satisfaction Guarantee Maison & White and Pukkr Branded products are eligible for ‘Satisfaction Guarantee’. This Guarantee starts from the date you receive your goods and the duration is 60 days. This means in the case that you are not 100% satisfied with the goods or the quality, you can return it back to us, if required, for a full refund or replacement. If the items are not faulty, you are responsible for the return postage costs. This only applies to the mentioned products. No longer need / want the item If you have simply changed your mind about any item ordered and you wish to return it, then in line with the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 (ICAC) you can do so provided you inform us of your decision within 14 days of receipt. The item must not be used and must be 'as new' when returned to us. On receipt we will refund the purchase price of the ordered items that are returned. Please email us firstly to obtain Returns Authorization Number and return back to us. You are responsible for paying the postage costs back to us if you have changed your mind or no longer want the product. How to request for a Return Authorisation Number ("RAN") Returning goods to us without a Returns Authorisation Number is likely to cause a significant delay in processing. If your item is defective or an unwanted purchase (within 14 days of receipt), please contact us firstly (including the date of receipt) and one of our team members will email you back with a Returns Authorisation Number. Returning parcels back to us Unless we have provided you with a prepaid label, you will need to pay the return postage and for safety. We would recommend you use a recorded delivery service and keep the proof of postage. Your parcel is your responsibility until it reaches us. We cannot accept liability for goods that get lost or damaged in transit back to us. Important note All items must be returned to us in their original condition unless we are notified as the reason why. With this in mind, please follow the instructions above - failure to do so may result in us being unable to accept your return. Faults developing later In the event that an item develops a fault after the initial 30 day inspection period, we will do our best to assist you. For up to 6 months after the purchase date we may be able to arrange a repair, replacement or partial refund. We will also cover the costs incurred for returning the item - this must be arranged prior to the return. A fault may be covered by a manufacturer's warranty, in which case we recommend that in the first instance you contact the manufacturer through their warranty direct. For items which include warranty registrations, you may need to complete these registrations in line with the manufacturers instructions to be able to benefit from the warranty. In the event that an item needs to be returned to us rather than directly to the manufacturer, our technicians will inspect the item and seek the assistance of the manufacturer in repairs, but this may take some time. If a returned item is found not to be faulty by our technicians, we will return the item back to you. You won't be able to get a repair, replacement or partial refund if the fault is due to normal wear and tear or the goods have lasted for as long as you can reasonably expect. Wear and tear includes (but is not limited to) faults caused by accidental damage (including water damage), using the product outside of the intended use or against manufacturers instructions, damage caused by pets or external factors, or simply the physical deterioration over time from wearing or using the product.

Returns Address: Xbite Ltd - Logistics, Markham Vale Industrial Estate, Markham Lane, Duckmanton, Chesterfield, Derbyshire, S44 5HS, United Kingdom, GB

Roov reviews

See all
9.7/10
5 Star
773
4 Star
54
3 Star
9
2 Star
1
1 Star
9

By H. Fisk

5/5

Quick, no fuss, packaged up well all good!

By C. Baughan

5/5

Quick send out received items as ordered

By J. seccombe

4/5

Excellent,good delivery well packaged

By L. Townsend

1/5

One of the glasses arrived cracked, seller wasn't able to get replacement to me in time as it was a gift. Post Office charged me to return the parcel and selle... Read more

By L. Stone

5/5

Great! Well packaged, speedy delivery and good product too! :)

By L. Clarke

5/5

Prompt delivery and well packaged.

By J. Rogers

5/5

This product initially arrived damaged I contacted the company who quickly arranged a replacement with no hassle. New one perfect and looks amazing in my kitche... Read more

By A. Winder

5/5

Excellent

By E. Watling

5/5

Excellent service, excellent product, excellent price, well packed. THANKYOU

Roov reviews

9.7/10
5 Star
773
4 Star
54
3 Star
9
2 Star
1
1 Star
9
846 reviews
By H. Fisk on 29/06/2022
5/5
00
Delivered on time
Items as described
Quick, no fuss, packaged up well all good!
Was this review useful?
By C. Baughan on 28/06/2022
5/5
00
Delivered on time
Items as described
Quick send out received items as ordered
Was this review useful?
By J. seccombe on 28/06/2022
4/5
00
Delivered on time
Items as described
Excellent,good delivery well packaged
Was this review useful?
By L. Townsend on 28/06/2022
1/5
00
Delivered on time
Items as described
Good customer service
One of the glasses arrived cracked, seller wasn't able to get replacement to me in time as it was a gift. Post Office charged me to return the parcel and seller didn't refund the postage saying I should not have been charged. I used the forms provided. not sure why the Post Office charged me but it has cost me over a third of the item cost to return a faulty item. Not good customer service.
I'm sorry to hear you had issues with the pre-paid tracking link. I have tested this and when completed correctly (following the instructions on the link provided), the return is not charged to yourself. We did mention within our messages that failure to use this link (or use it incorrectly) would mean that we would not cover any postage costs to yourself - as per our returns policy. Once we have received your items back to us, your product will be fully refunded.
Was this review useful?
By L. Stone on 27/06/2022
5/5
00
Delivered on time
Items as described
Great! Well packaged, speedy delivery and good product too! :)
Was this review useful?
By L. Clarke on 26/06/2022
5/5
00
Delivered on time
Items as described
Prompt delivery and well packaged.
Was this review useful?
By J. Rogers on 25/06/2022
5/5
00
Delivered on time
Items as described
This product initially arrived damaged I contacted the company who quickly arranged a replacement with no hassle. New one perfect and looks amazing in my kitchen
Was this review useful?
By A. Winder on 25/06/2022
5/5
00
Delivered on time
Items as described
Excellent
Was this review useful?
By E. Watling on 24/06/2022
5/5
00
Delivered on time
Items as described
Excellent service, excellent product, excellent price, well packed. THANKYOU
Was this review useful?
By D. Osgerby on 24/06/2022
1/5
00
Delivered on time
Items as described
Item arrived in good time but the set was awful. I can’t believe you sent these out like this. Mine was covered in fingerprint dust and the prongs had rust on them. Not acceptable
I’m terribly sorry to hear you’re unhappy with the item you’ve received. I’ve sent you over a message so that we can get this resolved for you right away.
Was this review useful?
  • 1
  • 2
  • 3
Delivery Address

Sign in to view all of your delivery addresses

OR

Enter your delivery address

Wait! You have something in your basket!

Did you know we can save your basket and send it to you?
Simply enter your email address below.

No thanks, I'd rather miss out

This page has expired.

Please refresh the page to continue shopping.

Refresh and continue